Residential

Residential Computer & IT Support

Get professional technology assistance without taking your computer to a repair shop. Residential services are provided either remotely or on-site at your home, depending on the type of problem and the support you need.

Remote Support — $75/hour

Remote service is ideal for many software, configuration, troubleshooting, and training needs. With your permission, I can securely connect to your computer and assist you while you remain at home.

Remote support can include Windows troubleshooting, software installation and configuration, virus and malware assistance, system cleanup, email problems, backup configuration, system restore, printer troubleshooting, internet and network issues, and one-on-one computer training.

On-Site Support — $100/hour

Some problems require hands-on service. On-site support is available for issues involving computers, printers, home networks, Wi-Fi, smart devices, hardware, and other equipment that cannot reasonably be handled remotely.

Services can include hardware upgrades and repairs, computer setup, printer installation, internet and Wi-Fi troubleshooting, device connections, backup setup, system recovery, and custom desktop computer builds.

Personal Technology Training

One-on-one training is available for customers who want to become more comfortable using their computers and technology. Training can be tailored to your experience level and can cover Windows, software applications, internet use, file management, backups, security, and other topics you would like to learn.

Flexible Service

Every technology problem is different. Additional service time and larger projects may be negotiated based on the work required. The goal is practical, understandable support focused on solving the problem and helping you use your technology effectively.